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Quest Global

Digital Ops Support Analyst

Posted 1 month ago · Updated 02 Nov 2026

Experience
Any experience
Job type
Full-time
Work mode
On-site
Digital Ops Support Analyst at Quest Global

About the job

Full details, eligibility and the selection process are available on the company's careers page.

Complete details and how to apply

Digital Ops Support Analyst

Company: Quest Global
Category: Software & Digital
Employment Type: Full-Time
Experience: 3+ Years

About Quest Global

Quest Global is a global engineering services company that supports customers across a range of industries, including Aerospace & Defence, Automotive, Energy, Hi-Tech, MedTech & Healthcare, Rail, and Semiconductors. The company operates across multiple countries with engineering and delivery centres worldwide.

We believe the hardest engineering problems need polymaths: curious minds who see engineering everywhere and bring different perspectives, experiences, and ideas to their work. At Quest Global, we celebrate engineers who question, explore, and look beyond the obvious to find better answers.

Job Description

Job Requirements

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible.

Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Job Purpose

Caterpillar is investing in its digital future, and we're looking for a Data Analyst within the Cat Digital Helios team to help maximize the value of Caterpillar's digital platform.

Cat Digital is focused on accelerating services and parts growth by providing digital solutions through data analytics, innovation, and customer-focused solutions.

This role is a technical resource supporting data pipelines and data flows in and around the Helios warehouse.

Job Duties and Responsibilities

  • Understand the existing data flows and pipelines connected to the Helios warehouse.
  • Absorb domain knowledge behind the datasets in the Helios warehouse.
  • Triage production data gaps and bugs, providing the required details to support fixes.
  • Replay data pipelines or upload missing data to resolve identified data gaps.
  • Apply code fixes needed to ensure data integrity within the Helios warehouse.
  • Validate data after fixes to ensure it meets expectations.
  • Work with other departments to identify the appropriate team to apply fixes.
  • Collaborate with other departments to gain knowledge about new pipelines and data flows.
  • Follow established business rules for the use of an application or process.
  • Represent the application or process to other business areas that use or integrate with it.
  • Seek input from relevant business areas that should contribute to the application or process.
  • Understand, evaluate, and respond to routine problems or situations involving external contacts.
  • Work within established business policies, practices, and relationships.
  • Interpret, analyze, and diagnose problems and issues carefully.
  • Identify complex or undefined problems and develop the best solution or application from available alternatives.

Work Experience and Education

  • Requires a college or university degree, technical certification, or equivalent experience.
  • 3 or more years of experience working with data pipeline-related technologies or data validation.
  • Interpersonal skills to handle sensitive, emotional, or potentially controversial situations.
  • Familiarity with overall application data management.

Technical Qualifications

  • Core programming skills in SQL and Python.
  • Fundamental practical knowledge of AWS services, such as:
    • Amazon S3
    • Amazon SageMaker
    • Amazon RDS
    • Amazon Kinesis
    • Amazon DynamoDB
    • AWS Lambda
  • Fundamental practical knowledge of Snowflake and its properties.
  • Ability to understand and analyze end-to-end data flows and pipelines.
  • Familiarity with database concepts.

About Quest Global's Culture

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration.

We believe our company culture is key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes from fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas.

We know embracing our unique differences makes us better, and that solving the world's hardest engineering problems requires diverse ideas, perspectives, and backgrounds.

We shine the brightest when we tap into the many dimensions represented by more than 21,000 difference-makers across our workplace.

Job Overview

Job Details Information
Job Title Digital Ops Support Analyst
Company Quest Global
Category Software & Digital
Job ID P-123244
Employment Type Full-Time
Experience 3+ Years
Programming Skills SQL, Python
Cloud Technologies AWS
Data Platform Snowflake
Other Skills Data Pipelines, Data Validation, Database Concepts

Interview prep · Data / Business Analyst

How to prepare for this interview

Analyst interviews check whether you can turn messy data into a clear answer for the business. Expect SQL on the spot, Excel or a BI tool, basic statistics and a case question where you explain how you would measure something.

Typical selection process

  1. 1

    Online assessment

    SQL queries, Excel formulas, aptitude and basic statistics.

  2. 2

    Technical round

    Live SQL, Excel or Python (pandas), and dashboard questions in Power BI or Tableau.

  3. 3

    Case study

    A business problem such as "sales dropped 10% last month, why?". Sometimes a take-home assignment.

  4. 4

    Managerial / HR

    Stakeholder communication, past projects, then HR.

Rounds vary between companies. Quest Global may combine or skip some of them.

Questions to start with

Open a question to see what the interviewer is looking for.

Technical Explain the different SQL joins with an example.
How to answer: INNER returns only matches, LEFT keeps every row from the left table, FULL keeps both sides. Know when LEFT JOIN with WHERE IS NULL finds missing records.
Technical What is the difference between WHERE and HAVING?
How to answer: WHERE filters rows before grouping; HAVING filters groups after aggregation.
HR Walk me through your final year project.
How to answer: Explain the problem, your exact contribution, the tech you chose and why, and one thing that went wrong and how you fixed it. Interviewers dig into this, so know every line you claim.

This guide is written by the JOBSPOT 360 team from common interview patterns for this kind of role. It is not provided by Quest Global, and the actual questions may differ.

Frequently asked questions

Can freshers apply for the Digital Ops Support Analyst role at Quest Global?

Yes. The role accepts candidates with Any experience of experience, so freshers can apply.

What is the salary for this job?

Quest Global has not disclosed the salary. You can ask about it during the HR round.

Where is the job located? Is it remote?

This is an on-site role. Check the official listing for the office location.

What is the last date to apply?

No deadline is listed. Openings like this can close once enough applications come in, so apply early.

How do I apply?

Select "Apply on company site" on this page. It opens Quest Global's official careers page, where you submit your application. JOBSPOT 360 does not collect applications and never charges a fee.

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